In the last process of stamping tickets and ticketing, the girls work
without one superfluous motion, with a deftness very attractive to see;
and both here and at book folding justify the claim made by Scientific
Management that speed is a function of quality. The wages here had been
$6 before, and were now in full time from $9 to $10. As the task before
had been combined with various other processes, it was, as in other
cases, impossible to determine how much the work of each worker had been
increased. The present task was that of ticketing 39 bundles of 5 pieces
each hourly, with different rates for different amounts of tickets, and
was not considered at all a strain. But at the ticketing connected with
the adding machines the work was not differentiated so carefully. More of
the heavy work came to these ticketers, and the lifting was sometimes too
exhausting. But the work was better than in former times, and the wages
of from $9 to $10 were thought just, if a higher rate had been added for
the heavier work here.
III
All this work described at the tenter hooking, the yarding, the folding,
inspection, and ticketing, was of a different character from that
carried on under the bonus and task system in a large room where sheets
and pillowcases were manufactured.
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